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Guide for developers and sales agents

New build mortgage offers: what happens when the build runs late

On an off-plan sale, the buyer's mortgage offer has a shelf life, and the build doesn't always finish inside it. Here's how long offers last, what an extension involves, and how developers and agents can stay ahead of it.

The short version

  • Most mortgage offers last six months. Several lenders give nine months on new build.
  • Many lenders will extend an offer, but usually with a fresh credit and affordability check, sometimes a new valuation, and sometimes a new rate. Some won't extend at all.
  • The answer is timing: compare each buyer's offer expiry with the realistic handover date, and act months ahead, through the agent and the broker.

How long offers last

A standard mortgage offer usually lasts six months. Because new build so often runs late, several lenders now give longer on new build purchases:

LenderNew build offerExtensions
Nationwide9 monthsNone (15-day grace if the lender has the certificate of title in time)
Santander9 months on new build productsConsidered, with a fresh credit and affordability check
Skipton9 months3 months, with up-to-date documents
Coventry9 monthsOnce, possibly with a new valuation
Virgin Money210 daysNone on new applications
Barclays6 monthsOnce, for 6 months, after a full credit check
NatWest6 monthsUp to two, of up to 3 months each
HSBC180 daysOnce, 90 days for a home still being built

From the lenders' own broker criteria pages and forms, checked 23 October 2026. Some count from the application, not the offer. Criteria change often, so the buyer's broker should check the actual offer.

What an extension involves

An extension isn't automatic. The broker asks the lender, often weeks before expiry: Barclays wants at least two weeks' notice, and Coventry a month. The lender then usually:

A buyer whose circumstances have changed since the first offer, such as a new job, can find the extension harder than the original.

If the offer runs out

If an offer expires before completion and can't be extended, the buyer needs a new mortgage application: a new product, possibly a higher rate, and a new valuation. If the valuation has moved, the loan to value can change too. A buyer who can't get a new offer may be unable to complete, and could lose their deposit.

From the sales floor

Before we built PlotBot, one sale's completion date slipped, but nobody told the buyer's broker. They found out with only weeks left on the mortgage offer, and had to rush an extension through.

With PlotBot, the developer updates the build date once and everyone on the plot sees it straight away, so the broker can be told the same day.

The paperwork lenders need at the end

Even with a valid offer, the lender won't release the money until it has what it needs. Have these ready before notice is served:

The valuation has its own shelf life too. Santander's new build valuations last nine months from inspection, and Halifax's 12 months.

What developers and agents can do

At reservation
  • Note the buyer's lender and when their offer expires, alongside the expected handover date.
  • Where handover is a long way off, the broker can look at lenders with longer new build offers.
During the build
  • Check every buyer's offer expiry against the realistic handover date, not the brochure date, every month.
  • Flag any offer that will run out within three months of handover, and tell the agent and the broker straight away.
  • When handover moves, tell everyone the same day, so the broker can ask for an extension in good time.
Before notice
  • Don't serve notice on a buyer whose offer won't last to the completion date.
  • Have the warranty, building control and disclosure paperwork ready, so the money isn't held up at the end.
Where PlotBot fits

Every mortgage offer watched against your handover dates.

PlotBot tracks each buyer's mortgage offer expiry against your handover dates, so a slipping build shows up as a risk months ahead, not at notice. When a handover date moves, everyone involved is told straight away. PlotBot never contacts your buyers: the chase goes to the agent and the broker.

Questions developers and agents ask

How long does a mortgage offer last on a new build?

Usually six months, but several lenders give nine months on new build, including Nationwide, Santander, Skipton and Coventry. The buyer's offer letter gives the exact date.

Can a mortgage offer be extended if the build is late?

Often, but not always. Many lenders extend once, usually after a fresh credit and affordability check and sometimes a new valuation. Some, such as Nationwide, don't extend new build offers at all. The buyer's broker asks the lender.

What happens if the offer expires before completion?

The buyer needs a new application, possibly at a different rate and with a new valuation. If they can't get a new offer, they may not be able to complete, which puts the sale at risk.

Sources

This guide is general information, not mortgage advice. The buyer's broker and lender decide what applies to each offer.

Also read: Notice to complete on a new build: what developers need to get right